A shared route to government services
We partnered with South Sudan’s Ministry of Information, Communication Technology and Postal Services to bring government applications online through the e-services portal, introduced in 2019.
The portal brought together access to visa, work-permit and business-registration services. Bringing these journeys online gives applicants a place to submit information and follow the requirements for a particular service.
The application journey
A digital service begins with the requirements: who can apply, which documents are needed and how the application will be reviewed. The request then needs a reference that remains attached to subsequent decisions and any payment.
For the service team, the same journey needs an organised record of submissions, review and outcomes. Designing for both sides makes the process easier to follow.
Business registration
We developed the electronic business-registration system launched by the Ministry of Justice in May 2023. The ministry announced online registration and renewal, including access for applicants outside South Sudan. Explore the business-registration project for the services and application process announced at the launch.
Further reading
South Sudan confirms digital services partnership with Crawford Capital Limited
Reporting on the ICT ministry’s confirmation of Crawford’s technical and research role in electronic government services, alongside the revenue authority’s account of the collaboration.
Justice Ministry launches electronic business registration
Launch reporting identifies Crawford as the developer of the online business-registration system and describes remote registration and renewal.
South Sudan introduces e-Government services to stem spread of Coronavirus, curb corruption
September 2020 reporting on the government’s e-services rollout with Crawford Capital, including online access to immigration services.